These terms and conditions apply to the entire contents and orders placed at Fabhome website. Please read these terms carefully before placing an order. Placing an order indicates that you accept the terms. These terms will form a contract between you and Fabhome.
Seller:
Fabhome
Pitkäjärventie 25 C
Laaksolahti, Espoo-02720
Finland
Business ID: 2840200-1
Customer service:
info@fabhome.fi
From time to time, Fabhome may change these terms and conditions by updating the terms and conditions on the Site.
SELECTION OF ONLINE SHOP
Fabhome’s online selection includes handmade , handloom and weaved products. As items are handmade and loom based so slight variations per item are characteristics to them.
The items available in this online shop are not always on display at our or our customer’s shops. If you wish to purchase anything that is not included in our online selection, please don’t hesitate to contact us at
info@fabhome.fi
We cannot, unfortunately, guarantee that all items in our online shop are in stock at the time of your order. If you do purchase an item which we cannot supply straight away, we will get in touch with you by e-mail.
PAYMENT
Payments are made via Stripe.
Stripe:
Stripe is payment facilitator of the Site and the payment process is conducted in the online service of Stripe. All information is exchanged through secured connections. Stripe Terms and Privacy Policy are found here.
The trade happens between the online customer and Fabhome.
PRICES
The prices displayed on this site are quoted in Euro, excluding Finnish VAT (25%) which will be added at the time of checkout / Invoicing. Products don’t include shipping cost and it’s charged according to weight of parcels . All the orders above 150 euros will be delivered free of cost . Orders from non-EU countries might be subject to duties and/or taxes. Duties and/or taxes are the responsibility of the customer and are due at the time of delivery.
SHIPPING / DELIVERY
We currently ship all over Finland. At the moment the orders are normally dispatched within the next five working days after you have placed the order. The shipping prices are calculated at the check-out.
Finland
Orders to Finland are sent via UPS or Posti services. With UPS & Posti Express services, the delivery time is 1-3 business days within Finland. The delivery prices are calculated at the checkout. Once your online order (within 1-5 days) is ready for a pick-up you will be notified via phone or email with further info.
ORDER CONFIRMATIONS
Any orders you place at the Site will form a valid contract between you and Fabhome.
We reserve the right at all times and at our sole discretion to cancel your order for compulsory reason, such as the unavailability of a product, errors in the prices or product descriptions posted on the Site.
RETURNS
If you wish to return the ordered item, you must inform us of the return within one week (7) days from the receipt of the ordered item. Please inform us by an e-mail, which includes your order ID number. You will receive instructions on how to proceed via e-mail.
Returns must meet the following requirements:
– The item is to be in new condition,
– The returned item must correspond to the item delivered,
– The item is returned in its original packaging in good condition, all in a package properly closed.
– Sale & Discounted products are not liable to return.
– Hygiene related products like Towels will not be returned.
– If the ordered item is personalized or customized for you, it cannot be returned.
– Return shipping will be paid by the customer.
DEFECTIVE GOODS AND LIABILITY
We have a mandatory liability for defects based on the applicable consumer regulations. You have a right to return the defective items. Please inform us of any defective items as soon as possible. We will try to replace these items with a identical item, undamaged item as soon as we get a replacement.
If by chance the item has broken during the transport, please notify us without delay after receiving the parcel, and please make sure to send us a picture of the damage.
Notwithstanding the applicable mandatory regulation, you agree to that Fabhome’s total liability shall be limited to the purchase price actually paid to Fabhome.
PRIVACY POLICY
We are committed to protecting your privacy and we comply fully with the requirements of the Data Protection Legislation. You can read our detailed privacy policy on our Policies page.
GOVERNING LAW AND JURISDICTION
Any dispute concerning these conditions is to be settled in accordance with Finnish law, since Fabhome Company is situated in Finland, and since Finland is the country where all business transactions take place. Fabhome (Business ID: 2840200-1)